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Terms & Conditions
- Lifestyle Consultation Form To enhance your spa experience, we recommend you arrive 30 minutes prior to your treatment to complete your lifestyle consultation form and to take time to relax in our tranquil surroundings and make use of the spa wet facilities.
- Cancellation Policy: Please kindly observe our cancellation policies. 5 hours notice on individual spa treatments, 24 hours notice on spa journeys or packages. A 50% concellation fee will apply if such notice is not given. For no shows 100% of the treatment cost will be charged. Jewellery and Valuables: We recommend that you leave all jewellery and valuables at home, beforeComing to the spa, Mobile Phones In consideration of other guests, active mobile phones are not permitted in the spa.
- Opening Hours: Six Senses Spa Opening Hours: daily 11.00am-9.00pm
- Payment All treatments are exclusive of 18% GST + government faxes. We accept cash and all major debit and credit cards.
- Spa and Home core Products: To extend your spa experience at home, a variety of spa products are available at the spa reception.
- Your reception will advise you as to the products that suit you and your skin type as part of the treatment experience.
- Smoking In consideration of other guests, smoking is not permitted in the spa.
Special Considerations
- We recommend that man shave a few hours prior to a facial treatment
- Avoid shaving or waxing one day prior to body scrubs.
- For greater comfort during spa treatments, you may prefer to remove hearing aids, spectacles or contact lenses.
- Please note certain muds/oils used during some treatments may stain the skin or clothing. Rest and avoid vigorous activity for at least one hour after treatments.
- Drink water before and after all treatments. Guests with high blood pressure, heart conditions, who are pregnant or have any medical complications, are advised to consult their doctors before signing up for any spa treatments/services. Please inform your spa therapist of any medical conditions.
- Entry to The Ark is at guests' own risk and although strict policies and procedures are implemented to maximize safety, The Ark Spa, its employees and representatives, will not be held liable or accountable for any incident experienced by any person entering the premises and/or undergoing spa treatments.
- Reservations For any spa bookings, enquiries and information regarding the spa, fitness centre and memberships, please phone +91 62645-18835 Advanced bookings are highly recommended to secure your preferred time.
Spa Etiquette
- To preserve the tranquil environment of the spa, we respectfully request you to switch off your mobile phones, pagers and electronic devices at all times. We also request you to use a lowered speaking volume in the spa.
- The Ark Spa is an alcohol and smoke free environment. Guests under the influence of alcohol, high energy drugs and medication will not be allowed to use the wet areas, gym or treatment facility.
- The Spa Management has the discretion to ask a quest to leave the premises in case of non adherence to the spa etiquette.